Knowledgeable employees with a large selection of parts and tools always available
Very busy parts house with some very knowledgeable individuals and some that just think they are. Some of those individuals tend to have a poor attitude deducing from the experience.
Very knowledgeable and friendly staff. They provide a great app to where you can order what you want and pick it up in the store. They will call you and let you know they have it. I am also into radio controlled cars and Napa has some of the hard to find parts that I can't find anywhere else in town
Merchandise selection is extensive and very organized in aisles/shelves. Most of the staff members are friendly and helpful. The biggest gripe I have is the length of time it takes to make your purchase. There is NO RUN IN AND OUT to get anything. Even though your merchandise requirement is simple and easy to find - there is always a long wait at the counter to check out. They need to set up a separate checkout register for quick purchases - use the counters for customers who need a special part that requires looking it up and finding it in the storeroom shelves.
Nice guys, always helpful.
Napa Auto Parts Record Supply Inc is a US Car Repair based in Gillette, Wyoming. Napa Auto Parts Record Supply Inc is located at 101 Carey Ave, Gillette, WY 82716, USA.
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