The Mediocre: The breakfast I ordered was mediocre-average at best. Eggs were fine, biscuits were cold in the middle, gravy was lackluster with very little flavor. All in all, the food was edible, but I wouldn’t pay for it again.
Always have a great experience when we dine here. Very clean and staff is excellent. Had a small issue last night with our order but manager and waitress went above and beyond to correct. Was given free pie and 10% off our meal, which was way more than we expected. Village Inn wait staff and management need to come eat here and learn the correct way to treat customers. Thank you, Perkins, for not forgetting what customer service is about!
Needless to say, I definitely won’t be eating here again.
Great affordable breakfast place for our family. Great pies for holidays and special occasions. Fast friendly service. Pretty chill atmosphere.
The Good: The restaurant is somewhat clean, despite my girlfriend finding hair in her food.
Excellent foods for the delicate European palate at nice prices. So delighted we discovered this during our route trip trough the mid west. And they're everywhere!
The BAD: Service was pretty horrible. Our waitress was more concerned with getting us in and out of the restaurant as quickly as possible than providing any real customer service. She especially seemed incapable with making eye contact or engaging in any sort of pleasant conversation with me in particular, which myself and my girlfriend consistently noticed the complete opposite interactions between said waitress and all the other customers (which happened to look differently than me, if you catch my drift.) As soon as we received our breakfast, she flew back to our table and placed our receipt in front of us, then scurried off with not more interactions between us. She never checked in on us, asked us how our food was (or if we found hair in it, which we did), didn’t ask if we wanted anything else like she did with the other patrons. Just left.
Then came time to pay. I noticed the 2 patrons ahead of me that payed for their meals both received the typical eye contact, smile, pleasant conversation, and “thank you, have a great day” from the cashier that you’d come to expect at a restaurant. When my turn arrived, I received none of these. The cashier took one look at me, and the friendly facial expressions and body language vanished. She reluctantly and uninterestingly asked “How are you?” while turning her head completely to her right avoiding eye contact and showing just how uncomfortable she was with my presence. I told her “I’m doing well, yourself?” In return, she mumbled “mmhmm” under her breath while still turned to the right. After paying for my meal, and leaving a $0.00 tip for poor service and disrespect from the employees, I handed her the receipt, she IMMEDIATELY looked down at the very bottom to see how much of a tip I left, again, she made no eye contact with me whatsoever. And that was the end of my experience here.
This place is so much better now that it's smokefree! Also, I like the rotating, seasonal menu. I love breakfast!
Perkins Restaurant Bakery is a US Restaurant based in Gillette, Wyoming. Perkins Restaurant Bakery is located at 2510 S Douglas Hwy, Gillette, WY 82718, USA.
Please contact with Perkins Restaurant Bakery using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Perkins Restaurant Bakery opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Gillette